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FAQ & Rules

Frequently Asked Question

If we drive to your event, will we be able to buy tickets at the window?

YES! Walk up’s are welcome!

I have a date and time specific ticket - do I still have to wait in line?

Unfortunately, yes. No early entry. Do not show up earlier than 15 minutes prior to your scheduled time slot.  Do not show up late, either. If you miss your hour window – you will be pushed to the last time slot of the evening and risk not getting in at all.  No Refunds. No Exceptions.

Is it really scary???

We certainly hope so!

If we leave through an emergency exit/leave early, will we be given a refund?

No, if you decide to exit the attraction early we will not grant a refund or re-entry

Do you have any chainsaws at the attraction?

Yes – but they are prop chainsaws.

Are you open when it Rains?

 We are open rain or shine. The attraction is inside – but the wait line is outside.

Do you use Strobe lights?

 Yes, specialty lighting is used throughout all attractions.

Where can I park?

Park at your own risk! Jack’s Revenge/Rolling Hills Asylum LLC assumes no risk for loss or damage of vehicle and/or its contents.  Parking is offered free as a courtesy.  It is in a field.  Enter off of Bethany Center Road.

Street parking subject to ticketing and towing at owners/drivers expense.

Do you have clowns in the show?

Yes. No. Maybe…..

Will your actors grab or touch us?

We do not allow our actors to touch people. However, it is a very dark environment –  people are scared and jumping around  – so sometimes unintentionally people are bumped into or brushed accidentally.

Are there age restrictions?

Yes.  No one under the age of 14 – no exceptions. Staff has the right to refuse entry if age is questionable. No Refunds no exceptions.Anyone under the age of 18 must be accompanied by an adult. This is a Halloween event and we do not give out refunds for being “too scared”.

Are there souvenirs for sale?

Yes. Tshirts, etc. We accept cash and credit cards.

Do you have bathrooms.

We have outside ports johns only.

Group Sales and Military Discounts

Currently we do not offer group sales or military discount but hope to do so next season